About Us

Learn more about SwiftTrack

Updated: January 2025
Our Story

SwiftTrack is India's trusted courier tracking platform. Founded in 2023, our mission is to provide every user with real-time shipment information — fast, simple, and reliable.

We work closely with all major courier partners — Delhivery, Blue Dart, DTDC, India Post, Ekart, and more. Our platform stays active 24×7 so you never miss an update.

RS
Rahul Sharma
Founder & CEO
PK
Priya Kumar
Tech Lead
AM
Arjun Mehta
Operations Head

Our Mission

  • Provide accurate, real-time courier information to every user
  • Make the tracking process simple, fast, and transparent
  • Keep customer data 100% secure and private
  • Reach users in tier-2 and tier-3 cities across India

Our Numbers

50K+
Shipments Tracked
11+
Courier Partners
24/7
Support Active

Privacy Policy

How we protect and handle your data

Effective: January 1, 2025

1. What Information Do We Collect?

When you track a shipment on SwiftTrack, we collect the following:

  • Full Name — to identify the shipment owner
  • Mobile Number — to send SMS tracking updates
  • Tracking Number — to locate and track your shipment
  • Courier Partner Name — to fetch data from the correct platform

2. How Do We Use Your Data?

Sending Tracking Updates

SMS notifications about your shipment status are sent to your registered mobile number.

Service Improvement

We use anonymous data analytics to continuously improve our platform and user experience.

3. Data Sharing

We do not sell your personal information to any third party. Only tracking-related data is shared with courier partners when necessary.

4. Data Security

Your data is stored locally in your browser. We follow industry-standard encryption and security best practices to keep your information safe.

5. Your Rights

  • Right to access your personal data
  • Right to request deletion of your data
  • Right to opt out of data processing

6. Contact

For any privacy-related questions, write to us at: privacy@swifttrack.in

Terms & Conditions

Rules and conditions for using our service

Last Updated: January 2025

By using SwiftTrack's services, you agree to the terms listed below. Please read them carefully.

1. Use of Service

  • SwiftTrack may only be used for legitimate courier tracking purposes.
  • Only one tracking request is allowed per mobile number.
  • Providing false or fake information is strictly prohibited.
  • Commercial misuse of the service is not permitted.

2. User Responsibilities

By using our platform, you guarantee that:

  • The tracking number you provided belongs to you
  • All information submitted is truthful and accurate
  • You are 18 years of age or older

3. Prohibited Activities

The following are strictly prohibited:

  • Hacking or scraping the platform
  • Using automated bots or scripts
  • Attempting to access other users' tracking information
  • Overloading the platform (DDoS attacks)

4. Service Availability

SwiftTrack strives to remain available 24×7, but we do not guarantee 100% uptime. The service may be temporarily unavailable due to maintenance or technical issues.

5. Intellectual Property

The logo, design, code, and content of SwiftTrack are our intellectual property. Use without permission is strictly prohibited.

6. Changes to Terms

We may update these terms at any time. Users will be notified of significant changes via SMS or email.

7. Governing Law

This agreement is governed by the laws of India. All disputes will be settled in the courts of Delhi.

Disclaimer

Important notices and limitations

January 2025

Important Notice

SwiftTrack is an independent tracking platform. We are not an official affiliate of any courier company.

1. Accuracy of Tracking Information

SwiftTrack fetches data from courier company APIs. We do not guarantee 100% accuracy of tracking information. There may be delays in data updates.

2. Delivery Responsibility

SwiftTrack is not responsible for shipment delivery, delays, or damage. Full responsibility lies with the courier company and the sender.

3. Third-Party Links

Our platform may contain links to courier compa